Privacy Policy

Effective Date: September 22, 2025

NeuroNest AI, a product of Team V Holdings, LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the NeuroNest AI application (Windows, iOS, Android) and the parent dashboard available through a subdomain of our website (together, the “Services”).

Information We Collect

We may collect the following types of personal information:

--Personal identifiers such as your name, email address, and phone number

--Subscription and billing details processed securely by third-party payment providers (e.g., Sphere/NMI, Apple, Google, Microsoft). We do not store full payment card numbers on our servers

--Age information provided during account setup to verify eligibility. This information is used solely to confirm compliance with age restrictions and is not shared for marketing purposes

--Account and interaction details that you voluntarily provide through forms, surveys, or within the app

--Technical information automatically collected from your device, including device type, IP address, browser information, and usage behavior (through cookies, analytics tools, or similar technologies)

How We Use Your Information

We use your information to:

--Communicate important updates about the NeuroNest AI app and your account

--Provide access to beta and pre-release programs, including sending related communications to participants

--Improve our product and user experience

--Respond to inquiries and support requests

--Send promotional newsletters or special offers, but only with your explicit consent (which you may withdraw at any time)

How We Protect Your Data

We use industry-standard security measures to safeguard your data and prevent unauthorized access, disclosure, or misuse.

Third-Party Services

We may use third-party tools and providers, including but not limited to:

--Analytics & Marketing: Google Analytics and Meta Pixel may collect data such as IP address, browser type, and pages visited to help us improve our Services and deliver relevant ads. This data is aggregated and does not personally identify you.

--Email Services: We use trusted third-party email providers to send updates, support messages, and optional promotional content. These providers only receive the personal information necessary to perform their services and are required to protect your data.

--Payment Processing: Subscription purchases are processed securely by Sphere/NMI and app store providers (Apple, Google, Microsoft).
--Mobile Phone Information: No mobile information (phone numbers) will be shared with third parties or affiliates for marketing or promotional purposes.

-- Third-Party Policies: Each third-party service is governed by its own privacy policy and terms of use.

Your Rights

You have the right to:

--Request access to your personal information

--Request correction or deletion of your data

--Opt out of communications at any time by clicking the “unsubscribe” link in any email or by contacting us at [email protected]

Children’s Privacy

NeuroNest AI is intended for users aged 13 and older. We do not knowingly collect or maintain personal information from children under 13.

By continuing to use the NeuroNest AI application, you confirm that you are at least 13 years old. Users under 18 must have parental or guardian permission to use the app.

If we become aware that an account was created by a user under the age of 13, we will promptly delete the account and all associated information.

Parents or guardians who believe their child under 13 has created an account may contact us at [email protected] to request removal.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date shown at the top.

Contact Us

If you have questions or concerns, you can contact us at:

Team V Holdings, LLC

Houston, TX
Email: [email protected]